Knowledgeable front desk staff, great location within easy walking distance from historic center, attractive building with lovely tile work, access to filtered water and coffee/tea making in shared kitchen with guest fridge, AC and ceiling fan, desk, small table & chairs and lock box in room. Appreciated good communication by email before arrival about canceled breakfast service.
Jane
Januari 2025
Each member of the Staff was always (literally) friendly and social, we always had a small conversation when returning after our long day trips. Equally important, they were always eager to help and listen.
Manuel
Januari 2025
We needed a Centro hotel for our last night before flying back home. We greatly appreciated the location of triple rooms on the first floor so that no large bags had to be taken upstairs and did not expect the blackout windows-- a real plus as our room faced the street. The staff were helpful and provided a 2:00 AM wakeup. We did not get to enjoy the breakfast but appreciated the refrigerator where we could store items to get us on our way. We would stay there again.
R
April 2024
Wow, our experience here blew me away. First, at time of booking, there were only double beds available and so I just put in the comments that we preferred a king. When we got there, we had a king room! Secondly, I wanted to plan a surprise for my partner's birthday. I asked about having a mariachi band come and then the manager, Mario set the whole thing up for me and I didn't have to worry about it. When the band came, the owner had also bought a birthday cake for us to enjoy, which was a great surprise and very generous. The hotel itself was so cute and both the rooms and common spaces were very comfortable and clean. We walked regularly to coffee shops and the main plaza and even felt safe walking back at night. We hope to be back!
Sara
Februari 2024
Hotel's charming colonial architecture, excellent location, very friendly, helpful staff.
Julie
Januari 2024
We enjoyed the intimate setting in a beautiful traditional living space. Fernando, Roberto and Lizbet all worked hard to make our stay special and memorable. The location was also wonderful…on a quiet street within walking distance of the Paseo Montejo and the Grand Plaza.
Dana
November 2024
The location of this lovely little hotel is perfect. It is so centrally located, an easy walk to all the sites and restaurants. The staff were absolutely wonderful and informative.
Lynn
Mac 2025
Having learned our lesson at another hotel, we opted for a superior room with two double beds. This put us on the second floor with plenty of space to put things and plenty of natural light. (The rooms downstairs looked a bit dark, so we made the right choice.) The beds were quite comfortable, the bathroom very nice, and there were lots of places to put things in the room. The room, bathroom and entire facility were very clean, and staff followed covid protocols. The room was cleaned daily. There are some nice places to sit outside in a garden atmosphere on the second level where we were as well as on the first level. Overall, the hotel is lovely and appealing. Location of the hotel is a bit further from the center than where we stayed our first time in Merida, which was actually quite nice. It put us closer to Paseo Montejo and close to Santa Lucia Parque and the restaurants there. Staff were pleasant and helpful. I also have to give a shout out to a restaurant on our street, Calle 51, a few blocks down on the right as you head towards Santa Lucia called Sasha's Urban Bistro. The two lunches we had there were brilliant and very reasonable. The restaurant itself is very tasteful and restrained while being light, airy and comfortable.
Elizabeth
Februari 2022
Front desk Diego and all the people are excellent! 1custome service. Anything that you need and great breakfast a great value!! Nice and clean hotel afew blocks from downtown of Mérida and main ave. P. Montalvo . Beautiful colonial hotel . I really recommend big rooms,nice atmosphere! Love it 😍 fast WIFI PLACE where you can keep cold water and get cold beers. And nice jacuzzi 🥰 for relaxing 😎 after work in my case.
Antonia
Julai 2023
Nice old fashioned boutique hotel. It’s friendly and cozy. an old open-courtyard hotel, feeling like I’m back in Europe or Thailand. Breakfast is served by personal orders and self serve side dish. It’s central and convenient to the old town. Walking around to historic places and restaurants with in 15 minutes.
Ivy
Mac 2024